Incident 3693 - Drivewyze Service Interruption for Instinct Devices
Incident
Incident 3693 - Drivewyze Service Interruption for Instinct Devices
Status: Closed
Start:
End:
Duration: 2 hours 35 minutes
Affected Components:
Value Added Services
Instinct
Trimble App Manager (TAM) - EU Based
Instinct (Core Applications)
Trimble App Manager (TAM) - US based
Driver Workflow
Drivewyze
Driver Media (My Media)
Vehicle Device Messaging
Device Logins
Smart Delivery
Update
We are currently investigating reports of a potential issue affecting Drivewyze functionality for Instinct devices. Additional updates will follow as more information becomes available.
Resolved
Our investigation into this issue has confirmed it to be unrelated to our infrastructure or overall system health.
The application engineering team has been engaged on this for continued remediation work, with further updates and resolution details to be provided separately via the appropriate product communication channels.
We appreciate your continued patience.